Our PHCC, a medical resort for the vulnerable !

Project Report | Feb 18, 2025
PHCC Report January 2025

By Youssef Aouli | Health Project Manager

Alzahraa Medical Center (AMC) OverviewLocation & Governance

AMC is situated between Mankoubin and Jabal Mohsen in Tripoli, Lebanon, operating as a Primary Health Care Center (PHCC) under the Alawite Islamic Charity Association (AICA)19. AICA, a charitable, non-political, non-profit organization, was founded in 1950 and operates under Notification No. 4500/19502021.

Founding & Growth

2008: Established as a dispensary to address a critical gap in healthcare services19.
2011-2016: Expanded services through partnerships with the Ministry of Public Health (MoPH), Ministry of Social Affairs (MoSA), and Médecins Sans Frontières (MSF), evolving into a full-fledged PHCC in 2016.
2017-2023: Partnerships with Relief International (2017), YMCA (2008 - Present), and Première Urgence - Aide Médicale Internationale (PU-AMI, 2019-2023) strengthened healthcare service delivery.

Recent Projects & Partnerships (2022 Onwards)3a Salameh Project (2022 - Present)

Partners: UNICEF, MoPH
Focus: Ensuring continuity of essential health services, particularly vaccination campaigns, with infrastructure upgrades, including solar energy for consistent power supply19.

REAYA Program (2023 - Present)

Partners: World Bank, MoPH
Objectives:
- Expanding healthcare access for vulnerable Lebanese and displaced Syrians.
- Upgrading infrastructure and enhancing service delivery.
- Staff training to improve medical care quality19.

Renewed Partnership with MSF (April 2024 - Present)

Focus: Managing Non-Communicable Diseases (NCDs) such as diabetes, hypertension, and cardiovascular diseases.
Key Components:
- Free chronic disease check-ups since January 2025.
- Chronic medication renewals at 50,000 LBP.
- Mental health services, including psychological treatment, launched in May 202419.

World Bank Medical Aid Package (September 2024 - Present)

1,960 individuals from 380 families already registered for low-income medical aid packages19.
Further expansion is underway.

AMC’s Emergency Response & Outreach

COVID-19 & Crisis Response: Partnered with CRS to deliver emergency services19.
Mobile Clinics & Outreach:
- Team of 12 healthcare workers conducting house-to-house visits in Tripoli’s underserved areas.
- Medical support extended to displacement shelters in Jabal Mohsen, providing free consultations, hygiene kits, and mobile clinic services19.

Services & Patient ImpactPatient Volume

Serves 7,000 patients per month across North Lebanon19.

Core Medical Services

General and specialist consultations
Maternal and child health services
Free immunization services
Emergency medical response
Chronic medication distribution
Mental health and psychological support (introduced in 2024)19.

Subsidized Healthcare Services

General consultations: 400,000 LBP.
Specialist consultations: 600,000 LBP.
Chronic medication renewals: 50,000 LBP (under MSF program).
Vaccinations & essential medications: Free of charge19.

Key Achievements (as of January 2025)

MSF NCD & Mental Health Program Expansion:
- 50,000 LBP chronic medication renewal fee supports affordability.
- Free check-ups for chronic disease patients (starting January 2025)19.
World Bank Healthcare Package Distribution:
- 380 families (1,960 individuals) registered so far19.
3a Salameh Project:
- 12 healthcare workers deployed for home visits focusing on child health & immunization19.
Expanded Mobile Clinics:
- Supporting displaced populations with medical aid & hygiene kits19.

Challenges & Responses1. High Cost of Medical Services

AMC subsidizes consultation fees & distributes free essential medications to ensure healthcare access19.

2. Rising Demand for NCD & Mental Health Services

Partnership with MSF ensures affordable chronic disease care & free mental health services19.

3. Medication Access Issues

Immediate distribution of prescribed medications at the AMC pharmacy.
Chronic medication support via YMCA & MoPH partnerships19.

4. Displacement Crisis

Mobile clinics & free healthcare services offered to displaced individuals & refugee families19.

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